Clients reviews about Response

Geoff has been amazing with my boiler problem. He came very quickly to initially check and recommended a new boiler. He sourced the new boiler quickly and had it all installed two days later. I work late and so trusted Geoff with a key to my property, he was very professional and everything was cleaned and tidy after he left. I told Geoff that my tap was leaking and under the sink pipes were not very safe, Geoff offered to change the pipe work and tap for me which was very much appreciated. Geoff explained everything the whole way through and left me feeling confident and happy. I will need new radiators soon and with no hesitation will ask Geoff to do them for me. I will recommend Geoff to anyone who needs any plumbing or gas work sorting. Thank you Geoff! (New boiler installation, installation of pipes and new tap, L14 area) ~ Chloe R

F9 Glow Worm fault code and F14 flexicom 30 cx was flashing on my broken boiler. We had no hot water and no central heating, we called Response boiler repair and we had a gas boiler repair engineer arrived on the same day. I have full confidence in recommending this business to anyone else looking for a reliable, trustworthy tradesman, traditional central heating gas man in your home. I was informed and updated with the arrangements made for the new boiler installation we decided to replace the old boiler with a new 7 years warranty and gas certificate. ~ Marnie H

**Exceptional Boiler Repair Service - 5 Stars** I recently had the pleasure of experiencing top-notch boiler repair service from [Response Boiler Repair Liverpool], and I must say, they truly deserve a 5-star rating. Their technician was **prompt**, arriving exactly on time with all the necessary tools and parts. The level of **expertise** and **attention to detail** was evident as they quickly diagnosed the issue and explained the repair process in terms I could understand. The repair was completed **efficiently** and **effectively**, with the technician taking extra care to ensure everything was running smoothly before leaving. The **customer service** was outstanding, with courteous follow-up calls to confirm my satisfaction and the boiler's performance. I highly recommend [Response Boiler Repair Liverpool] for anyone in need of reliable and professional boiler repair services. Their commitment to excellence and customer satisfaction is what sets them apart. ~ Ahmed A

Emergency Bolier call out.My parents Combi boiler kept going into error mode when trying to ignite.I tried several supposedly 24 hour call out and Response Boiler Liverpool were the only ones who answered my call at 09:00 on a Sunday morning.Geoff arrived a couple of hours later and problem was solved.Within 30 mins boiler was back up and working(probably sooner had we not been talking so much)I would certainly recommend Geoff and his company Response boiler Liverpool and I have booked him to come and service my own boiler. Thanks Geoff ~ Shane

Geoff attended an out of hours repair call late on a Sunday evening and fixed a water leak in our Worcester combi boiler, from phone call to finishing the job was under two hours - which was fantastic. Geoff is reliable, reasonably priced, very polite and explained everything he was doing and why. Luckily he even carried the replacement part for our boiler in his van - so everything was repaired same day. ~ Christopher D

Exceptional and Swift Service My recent experience with Geoff was nothing short of excellent. Over the years I've had my boiler serviced, replaced and a leaky shower fixed. His swift and skilled approach made the experience significantly better. Having my boiler replaced in just one day was brilliant. It greatly minimised the downtime I had to endure, saving me considerable stress and discomfort. This is a testament to his expertise and ability to deliver reliable, quick solutions when needed. In addition to the boiler, he repaired my leaking shower. He managed to find a nearly identical replacement unit to the original. This ensured the continuity of my bathroom's aesthetic and saved me the worry of having a noticeably different fixture. Beyond his technical skills, what impressed me most was his pleasant personality. He was always friendly and approachable throughout the service period. He's been my go-to plumber because of the level of trust and rapport we've established over the years. I am thoroughly satisfied with the services provided. Their commitment to quality work and friendly attitude make this a well-deserved 5/5. ~ Jack T

Emergency Boiler Repair L4 has done a smashing job fixing our so ancient boiler, he did not let us down attending to our heating emergency even though he is in between call outs, able to do a temporary fix while waiting for parts and coming back to complete the repairs once he got them…Geoff thanks a lot for your help… we will definitely keep your number on my phones speed dial. ~ Sherwin A

Absolutely Stellar service from Jeff at Boiler repair Liverpool, desperate to get reconnected to the gas supply after British gas terrible service Jeff saved the day by getting the boiler up and running, went way above and beyond in terms of customer service and showed brilliant customer communication at a very affordable price. Well done Jeff!!!👍👍 ~ Adam L

We had a fantastic experience working with Geoff. Upon contacting him, he promptly arrived at the apartment for inspection and presented effective solutions. The boiler in the apartment was not a typical common model, but that posed no challenge for Geoff. The repair was completed with a high level of expertise, and he provided exceptionally friendly and patient service. Highly recommended! ~ Duanying H

Geoff was an absolute lifesaver. He came out on a Sunday evening to repair our leaking Worcester boiler. Geoff stopped the leak, identified the problem and returned soon after to complete the job. He was clear about the issues, cost of parts etc. We would definitely use him again if other work is needed. Thanks a million Geoff! ~ Joe A

Called Geoff up in the afternoon for help with a leak on our Vaillant boiler, and he offered to come over that evening to sort it. Quickly diagnosed the problem and came around the next day with new parts to fix it. Really pleased with the service, and a genuinely nice guy too. We will be using him again in the future. ~ Matt F

Geoff came out the same day for a central heating boiler emergency ,no heat or hot water,found the fault,ordered the part and repaired the next day.Great communication ,kept me up to date all way,very friendly,reliable and knows his stuff. Would highly recommend,good tradesmen are hard to find ,Geoff is a goodun 🙂👍🏻. L25 ~ Allison. B

Great response when I contacted them very late at night and they came out as promised. Geoff was very professional and explained everything that he was doing to check the boiler. I really appreciated the fact that he came out so late at night but I feel reassured that my boiler was not going to explode ! I would definitely recommend them . ~ Susan G

We were struggling to find someone to help us with our ideal logic 12 boiler that decided to give up on us. Then we found Jeff. Very responsive and came to have a look very quickly. He then even came back the same day to try and get us back up and running. We will definitely be using Jeff for our boiler needs from now on ~ Rach

Prompt, friendly and efficient service. Geoff has carried out repairs and servicing to the boiler so that the central heating works really well. Very trustworthy and knowledgeable about all aspects of gas and heating work. He's also fitted a shower for me - he's handy to know and prices are reasonable ~ Julie C

Geoff was brilliant - very quick response, gave a reasonable quote and the job was done professionally. He explained what the problem was, and he definitely has a lot of knowledge about different types of boilers. We will be calling Geoff again in the future for the boiler services. ~ Kate B

Excellent service from Geoff for my boiler service in Liverpool. Contacted via the website form with a quick response via phone call. Really good contact throughout and accomodating to work around my schedule. And a really quick turn around from request to job completion! ~ Nick B

Brilliant company. Gas Engineer fixed our central heating Worcester boiler issues same day during the freezing temperatures in Liverpool L11 Norris Green. Arrived within a couple of hours of enquiring and provided 5 star service much appreciated, Thank you Geoff ~ danny R

Worcester boiler repair L7. We whatsapp on Friday night for help with a leak on our Worcester boiler, and got promply response and diagnose the problem by next morning. He came on next Monday with new parts to fix it. Really helpful with good service and we will be using him again in the future. ~ Franco C

Reliable Boiler Service in Liverpool Impressive service! My boiler suddenly broke down on a chilly Liverpool evening. The team from this boiler service came to the rescue promptly. They were not only quick but also very efficient. Now my heating is back, and I'm warm and happy. Highly recommended ~ M K

I had Geoffrey second time and I am really satisfied with his job. Firstly he saved us - fixed boiler just before Christmas. Now he changed old radiator into designer one. Very nice man, clean, reliable and not overcharge for his services. Recommend !!! ~ dominus x

Exceptional Boiler Service in Liverpool! I can't recommend this boiler engineer in Liverpool enough! They provided a thorough boiler service that left me worry-free during the colder months. For dependable boiler servicing in Liverpool, they're the experts ~ Sadia A

Expert Gas Engineer in Liverpool! This gas engineer in Liverpool is the real deal! They handled a gas-related issue at my property with utmost professionalism and safety. When you need a trustworthy gas engineer in Liverpool, don't hesitate to reach out. ~ Tayyab A

Geoff is always fantastic. He came at very short notice, and really got me out of a pickle. There's no nonsense or trouble; just gets the job done so you can get on with something else! Used a few times already, and will use again in the future. ~ Ben S

Reviews from our customers

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